SMS Terms and Conditions
Last updated: September 28, 2026
Program description
Alleviate Tax operates a text messaging program that sends customer care and account-related messages to people who have asked to receive them. Messages may include replies to your inquiry, appointment or callback confirmations, and follow-up about information you requested.
How to opt in
You opt in through the chat widget on our website by entering your mobile phone number and checking the SMS consent box shown in the widget. The box is never pre-checked. Consent to receive text messages is not a condition of purchase and is not required to chat with us or to receive any information or service from us.
Message frequency
Message frequency varies and depends on your interaction with us. You may receive messages only when there is something relevant to your inquiry.
Cost
Message and data rates may apply. Alleviate Tax does not charge for text messages, but your mobile carrier's standard rates apply.
Opting out
Reply STOP to any message at any time to cancel. After you reply STOP, we will send one confirmation message and will not send further texts unless you opt in again. You may also call (888) 859-8291 to be removed.
Help
Reply HELP to any message for assistance, email or call us at (888) 859-8291, or write to Alleviate Tax, 5 Park Plaza, Suite 800, Irvine, CA 92614.
Carriers and delivery
Carriers are not liable for delayed or undelivered messages. Delivery is subject to effective transmission by your mobile carrier and is not guaranteed. Supported carriers may change without notice.
Privacy
No mobile information will be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. See our Privacy Policy and Terms and Conditions.
Changes to your number
Please tell us if your mobile number changes or is no longer yours, so we stop sending messages to it.